Tecoma Florist Privacy Policy

Effective Date: 01/07/2024
At Tecoma Florist, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard this information.

Information We Collect

When placing an order on our website, we may collect the following personal information:

  • Name

  • Billing and shipping address

  • Contact information (e.g., email address, phone number)

  • Payment information

  • Order history and preferences

  • Any other information voluntarily provided by the customer

Use of Personal Information

We use the collected personal information for the following purposes:

  • Fulfilling and delivering orders

  • Contacting customers regarding their orders

  • Providing customer support

  • Sending promotional materials and updates with the customer's consent

  • Improving our products and services

Data Security

We implement various security measures to protect the personal information we collect, including:

  • Secure socket layer (SSL) technology for encrypting information during transmission

  • Secure storage of data on our servers

  • Limited access to personal information within our organisation

  • Regular review and update of our security measures

Information Sharing

We do not sell, trade, or otherwise transfer customers' personal information to third parties without their consent, except for the purpose of fulfilling orders and providing services. We may share information with trusted third parties, such as delivery services and payment processors, to facilitate order fulfilment.

Cookies and Tracking

Our website may use cookies and other tracking technologies to enhance the user experience and analyse website usage. By using our website, customers consent to the use of these technologies.

Policy Changes

We reserve the right to update our privacy policy as necessary. Any changes will be reflected on this page, and customers will be notified of significant updates via email or a prominent notice on our website.

Contact Us

If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please contact us at 03 9754 3784 or info@rhodafloraldesign.com.au

By using our website and services, you agree to the terms of this privacy policy.

Thank you for choosing us as your preferred local florist in the Dandenong Ranges.